Frequently Asked Questions
Everything you need to know about your NFD order.
What is your return policy?
We offer a 28-day return period from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to fashion lovers worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your parcel's journey to your doorstep.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Klarna for flexible payment options.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer care team for advice.
Are your fabrics sustainably sourced?
We are committed to conscious fashion. Many of our pieces are made from organic cotton, recycled polyester, or EcoVero viscose to reduce our environmental impact.
